Terms and Conditions

Last Updated: 12.01.25

Introduction

This digital space is curated and operated by Glowup Online. Throughout the site, the terms "we," "us," and "our" refer to the Glowup Online studio. We offer this website, including all design tools, templates, and services, conditioned upon your acceptance of every term and policy stated here. By interacting with our studio, you engage in our "Service" and agree to these Terms.

Section 01 — Online Studio Terms

By agreeing to these Terms, you confirm that:

  • You are of legal age in your jurisdiction to enter into a binding contract

  • You will not use our digital assets for any unauthorized or illegal purpose

  • You will not violate any copyright laws in your region

  • You will not transmit any destructive code or malware (violation will result in immediate termination of access)

Section 02 — General Conditions

Our Rights:

  • We reserve the right to decline service to anyone at our discretion

  • We may modify or discontinue any part of our Service at any time

  • All payment data is handled with high-level encryption via Squarespace Payments

Your Responsibilities:

  • You acknowledge that your content (excluding sensitive payment info) may be transferred unencrypted across various networks

  • You agree not to reproduce, duplicate, or exploit any portion of our designs or services without our express written consent

Section 03 — Template Licensing

Our "Squarespace Templates" are proprietary layouts built on the Squarespace platform.

License Grant:

  • A purchase grants you a single-use license for one (1) unique website launch

Restrictions:

  • You are prohibited from reselling, duplicating, or redistributing our template designs in your own shop or marketplace

Footer Credit:

  • You are not required to maintain our footer credit, though we appreciate the support

Section 04 — Technical Support & Maintenance

Your Responsibilities:

  • Maintaining your own Squarespace hosting plan

  • Maintaining your domain registration

Our Support:

  • Your purchase includes 6 months of email support for template-specific issues

  • We do not guarantee fixes for external browser, domain, or hosting provider errors

Liability:

  • While we implement design best practices, we are not liable for security breaches on your individual site

Section 05 — Platform Evolution & Updates

Compatibility Period:

  • We ensure our designs meet technical standards at the time of purchase and for 30 days thereafter

  • We are not responsible for alterations or "breaks" caused by platform-wide updates after this period

Delivery & Refund Policy

  • Delivery Timeline: Following your purchase, the template will be delivered to the email address provided within 24 hours.

  • Refund Policy: Due to the digital nature of our products, all sales are final once the template has been transferred to you. We are unable to offer refunds, exchanges, or cancellations after the files have been sent, as digital assets cannot be returned or revoked.

Section 06 — Information Accuracy

While we strive for perfection:

  • We are not responsible if the data on this site is not current or complete

  • The material provided is for general inspiration and information

  • Any reliance on the content found here is at your own risk

  • We reserve the right to modify site content at any time without an obligation to update historical data

Section 07 — Pricing & Service Modifications

We reserve the right to:

  • Change prices for our templates without prior notice

  • Modify or discontinue any part of our Service at any time

  • We are not liable to you or any third party for any price adjustments or service suspensions

Section 08 — Product Availability

Exclusive Availability:

  • Certain premium designs may be available exclusively online through glowuponline.com

Display Accuracy:

  • We have made every effort to display template colors and imagery accurately

  • We cannot guarantee that your monitor's display will be perfect

Sales Limitations:

  • We reserve the right to limit sales or quantities on a case-by-case basis

Section 09 — Billing & Order Processing

Our Rights:

  • We reserve the right to refuse any order

  • In the event of a change or cancellation, we will attempt to notify you via the email provided at checkout

Your Obligations:

  • You agree to provide current, complete, and accurate account information

  • This enables us to fulfill your transactions and provide necessary support

Section 10 — Third-Party Tools

Disclaimer:

  • We may grant access to optional third-party tools (like specific plugins)

  • These are provided "as is" without any warranties

  • Your use of these tools is entirely at your own risk

  • You should ensure you are familiar with the terms provided by those external developers

Section 11 — External Links

Our Service may include materials from third parties or links to external sites (like Instagram or Pinterest).

No Liability:

  • We are not responsible for the content or accuracy of these non-affiliated websites

  • We bear no liability for transactions made in connection with third-party sites

Section 12 — User Feedback & Submissions

If you send us creative ideas or suggestions:

  • You agree that we may edit, copy, and distribute those comments in any medium without restriction or compensation

  • We reserve the right to monitor or remove content we deem offensive or unlawful at our sole discretion

Section 13 — Personal Information & Privacy

Your submission of personal data through the shop is governed by our Privacy Policy. Please review that document to understand how we protect your digital footprint.

Section 14 — Errors & Omissions

Occasionally, our site may contain typographical errors or inaccuracies regarding pricing and availability.

Our Rights:

  • We reserve the right to correct these errors and update orders as needed

  • Corrections may be made even after a purchase has been submitted, without prior notice

Section 15 — Prohibited Uses

You are prohibited from using our site or its content to:

  • Engage in any unlawful purpose

  • Infringe upon intellectual property

  • Harass, defame, or discriminate against others

  • Violate any law or the rights of another

Enforcement:

  • We reserve the right to terminate your use of the Service for engaging in any prohibited activities

Section 16 — Liability Disclaimer

No Warranties:

  • We do not warrant that your use of our service will be error-free or uninterrupted

  • All products are provided "as is" for your use

Limitation of Liability:

  • In no case shall Glowup Online or our affiliates be liable for any injury, loss, or damages—including lost profits or data—arising from your use of our templates or services

Section 17 — Indemnification

You agree to:

  • Defend and hold Glowup Online and our partners harmless from any third-party claims

  • Cover claims arising out of your breach of these Terms

  • Cover claims arising from your violation of any law or the rights of another

Section 18 — Severability & Termination

Severability:

  • If any part of these Terms is deemed unenforceable, that portion shall be severed

  • The remaining terms will remain in full effect

Termination:

  • These Terms are effective until terminated by either you (by ceasing use of our site) or us (if we suspect a violation of these terms)

Section 19 — Entire Agreement

These Terms, along with our posted policies, constitute the entire agreement between you and Glowup Online.

Interpretation:

  • Any ambiguities in interpretation shall not be construed against the drafting party

Updates:

  • We reserve the right to update these terms at any time by posting changes to this page

Section 20 — Contact Information

Questions regarding these Terms of Service should be directed to our studio at:

Email: hello@glowuponline.com

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.